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Visitor and Facilities Steward (Full-Time)

 

Alberta Innovates and InnoTech Alberta Visitor and Facilities Stewards are directors of first impression as they are often the first people visitors meet when they arrive or call our organization.  Stewards have an excellent understanding of the facilities where they work, get to meet a lot of people, and are the first point of contact so are well-known by people inside and outside the organization.

 

With a collaborative spirit and an unwavering dedication to excellence, the Visitors and Facilities Steward role expands beyond traditional reception functions. The team embraces an enhanced service delivery model with new core functions that include Brand Ambassador, Property Management Liaison, Visitor Management leaders, and Health and Safety (HSE) representative.  The Stewards continue to demonstrate their commitment to providing exceptional support across all facets of Alberta Innovates and InnoTech Alberta.

 

Alberta Innovates is seeking a customer service orientated individual at our Calgary Research Park facility to support coordination of building maintenance activities, field inquiries, act as the primary contact for the safety committee, and provide general administrative assistance.  

 

Are you our Visitor and Facilities Steward? You would be a good fit for this position if you:

  • Enjoy meeting new people and approach work from a customer service focused perspective
  • Present yourself in a friendly and professional manner
  • Enjoy having a diverse scope of work to complete

 

We are game changers

Alberta Innovates is a provincially funded corporation with a mandate to deliver 21st-century solutions for the most compelling challenges facing Albertans. We do this by building on our province’s research and technology development strengths in the core sectors of health, environment, energy, food and fibre, and platforms such as artificial intelligence, nanotechnology and omics. We are working with our partners to diversify Alberta’s economy, improve our environmental performance and enhance the well-being of Albertans through research and innovation.

Our subsidiary, InnoTech Alberta, offers a diversified range of scientific engineering and technological research and testing capabilities, and the facilities to support technology scale-up. Our multidisciplinary team has the depth of experience to work across all sectors, from energy to health to food and fibre. InnoTech Alberta offers you access to research talent, technical expertise, and unique facilities that can help accelerate technology development that serves both the private and public sector.

 

Intrigued? Here’s some more information about the position:

The successful incumbent will be for, but not limited to:

  • Greeting visitors and contacting the appropriate individual to escort them in our facility
  • Handling a multi-line switchboard, and maintaining front desk information binders and training materials
  • Taking and relaying messages, and assisting with conference room bookings
  • Monitoring visitor access on touchless electronic visitor sign in system and maintaining security awareness
  • Eensure relavent screening questions and Confidentiality Agreement are monitored, and visitor badges are visible 
  • Receive couriers, record arrivals of packages, and ensure appropriate carriers are notified of pick-ups
  • Act as the Area Warden and first point of contact of emergency calls and response
  • Attend monthly safety meetings, conduct site inspections quarterly, and conduct AED and First Aid kits monthly
  • Receive and action requests regarding building issues requiring attention such as; signs, office moves, employee questions, parking issues, lighting, kitchens, bathrooms, basic janitorial concerns, snow removal, sanding, ice concerns, and keys for the offices
  • Manage and sign-out corporate vehicles to employees, ensuring sign in is accurate and vehicles are properly equipped
  • Issue and keep track of staff parking and monthly staff counts for bill-backs (external partners)
  • Conduct records administration activities including the creation, maintenance, tracking, storage and closing of records  
  • General administrative tasks including; managing correspondence, distributing mail, office supply inventory maintenance, reporting, and ordering business cards

 

Qualifications;

  • Certificate or Diploma in administration
  • One or more years of related experience
  • Excellent interpersonal and communication skills
  • Proficiency with the Microsoft Office suite of products
  • Effective collaboration and communication skills
  • Organization, planning, and prioritization skills

 

Why Alberta Innovates?

We offer our employees opportunities to work on projects that will expand their skill sets while witnessing the visible impacts of their efforts. We value the development of our employees and create opportunities for working in capacities that allow new skills to be learned. We know that the wellness of our team is the most important part of our business so we offer a strong benefits package and generous vacation and paid time off programs to promote work-life balance which includes flexible work and wellness programs.

 

At Alberta Innovates, we respect diversity and embrace an inclusive culture. We value uniqueness and different perspectives as they play a critical role in our success. To achieve this, individuals are selected based on qualifications, merit, and abilities and we encourage applications from all backgrounds to apply.  

 

The final candidate will be required to undergo a security clearance. All interviewees must be able to meet the requirement specified in the Physical Demand Analysis. This document will be supplied during the interview process to the successful candidate. Please note that this is an urgent requirement.  Qualified and interested candidates are requested to submit their application as soon as possible.  This competition closes as soon as a suitable candidate is selected.

 

 

ALBERTA INNOVATES IS COMMITTED TO THE PRINCIPLE OF EQUITY IN EMPLOYMENT AND ENCOURAGES APPLICATIONS FROM ALL QUALIFIED INDIVIDUALS. WE WISH TO THANK ALL APPLICANTS FOR THEIR INTEREST. HOWEVER, ONLY THOSE INVITED FOR AN INTERVIEW WILL BE CONTACTED.

 

Employment Status: Regular

Hours bi-weekly: 72.5

Classification: CB

Pay Grade: 04

Salary: $47,893 - $59,910

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