Visitor and Facilities Steward (Casual, 12-Month Term)

Alberta Innovates is seeking a customer service orientated individual on a casual basis to greet visitors at our facilities located in Edmonton. The Visitor and Facilities Steward will coordinate building maintenance activities, field inquiries, act as the primary contact for the safety committee, and provide general administrative assistance.

 You would be a good fit for this position if you:

•  Enjoy meeting new people and approach work from a customer service focused perspective
• Present yourself in a friendly and professional manner
• Enjoy having a diverse scope of work to complete

 We are game changers

 Alberta Innovates is a provincially funded corporation with a mandate to deliver 21st-century solutions for the most compelling challenges facing Albertans. We do this by building on our province’s research and technology development strengths in the core sectors of health, environment, energy, food and fibre, and platforms such as artificial intelligence, nanotechnology and omics. We are working with our partners to diversify Alberta’s economy, improve our environmental performance and enhance the well-being of Albertans through research and innovation.

 Our subsidiary, InnoTech Alberta, offers a diversified range of scientific engineering and technological research and testing capabilities, and the facilities to support technology scale-up. Our multidisciplinary team has the depth of experience to work across all sectors, from energy to health to food and fibre. InnoTech Alberta offers you access to research talent, technical expertise, and unique facilities that can help accelerate technology development that serves both the private and public sector.

 Here’s some more information about the position:

Responsibilities include, but are not limited to the following:

• Greeting visitors and contacting the appropriate individual to escort them in our facility
• Handling a multi-line switchboard, and maintaining front desk information binders and training materials
• Taking and relaying messages, and assisting with conference room bookings
• Monitoring visitor access on touchless electronic visitor sign in system and maintaining security awareness
• Ensuring relevant screening questions and Confidentiality Agreement are monitored, and visitor badges are visible
• Receiving couriers, recording arrivals of packages, and ensuring appropriate carriers are notified of pick-ups
• Acting as the Area Warden and first point of contact of emergency calls and response
• Attending monthly safety meetings, conducting site inspections quarterly, and conducting AED and First Aid kits monthly
• Receiving and actioning requests regarding building issues requiring attention, such as signs, office moves, employee questions, parking issues, lighting, kitchens, bathrooms, basic janitorial concerns, snow removal, sanding, ice concerns, and keys for the offices
• Managing and signing out corporate vehicles to employees, ensuring sign in is accurate and vehicles are properly equipped
• Issuing and keeping track of staff parking and monthly staff counts for bill-backs (external partners)
• Conducting records administration activities including the creation, maintenance, tracking, storage and closing of records
• Performing general administrative tasks including managing correspondence, distributing mail, office supply inventory maintenance, reporting, and ordering business cards

 Qualifications:

• Certificate or Diploma in administration and at minimum one year of related experience. We will also consider applications with more than 2 years of experience and no formal post secondary education.
• Excellent interpersonal and communication skills
• Proficiency with the Microsoft Office suite of products
• Effective collaboration and communication skills
• Organization, planning, and prioritization skills

 Why Alberta Innovates?

We offer our employees opportunities to work on projects that will expand their skill sets while witnessing the visible impacts of their efforts. We value the development of our employees and create opportunities for working in capacities that allow new skills to be learned. We know that the wellness of our team is the most important part of our business, so we offer a strong benefits package, vacation starting at 3 weeks and paid time off programs to promote work-life balance.

 The final candidate will be required to undergo a security clearance and provide credible references.

 Deadline for submission of application will be on December 12, 2025.

 Interested and qualified applicants are encouraged to submit a cover letter and resume to applynow@albertainnovates.ca referencing the competition title and number in the subject line.

The personal information collected in application for this position is for recruitment and hiring purposes. This collection is authorized by section 4 (c) of the Protection of Privacy Act. 

ALBERTA INNOVATES IS COMMITTED TO THE PRINCIPLE OF EQUITY IN EMPLOYMENT AND ENCOURAGES APPLICATIONS FROM ALL QUALIFIED INDIVIDUALS. WE WISH TO THANK ALL APPLICANTS FOR THEIR INTEREST. HOWEVER, ONLY THOSE INVITED FOR AN INTERVIEW WILL BE CONTACTED.

Employment Status: Casual

Hours: As needed to a maximum of 900 hours in a calendar year.

Classification: CB

Pay Grade: 04

Hourly Wage: $25.41 - 31.79