Client Engagement Coordinator

Alberta Innovates is seeking a Client Engagement Coordinator.This bargaining role supports the Entrepreneurship, Digital, and Talent team by serving as the first point of contact for companies seeking funding and coaching support. This role is responsible for facilitating client intake, conducting initial assessments, as well as guiding clients through Alberta Innovates’ systems and programs.

This is a permanent position and can be based out of our Edmonton Research and Development Park office or our Calgary Research Park office. This position is eligible for hybrid work.

You would be a good fit for this position if you have:

• A passion for innovation and a solid grasp of STEM-related business concepts.
• Comfort with modern tech tools like D365, SharePoint, Teams, and data reporting systems.
• Strong communication and problem-solving skills that make collaboration effortless.
• Ability to juggle priorities, build relationships, and thrive both independently and in a team.
• Confidence in planning and decision-making, with sound judgment for complex situations.
• High digital fluency—from spreadsheets and presentations to emerging AI-powered tools.

We are game changers

Alberta Innovates is a provincially funded corporation with a mandate to deliver 21st-century solutions for the most compelling challenges facing Albertans. We do this by building on our province’s research and technology development strengths in the core sectors of health, environment, energy, food and fibre, and platforms such as artificial intelligence, nanotechnology and omics. We are working with our partners to diversify Alberta’s economy, improve our environmental performance and enhance the well-being of Albertans through research and innovation.

Our subsidiary, InnoTech Alberta, offers a diversified range of scientific engineering and technological research and testing capabilities, and the facilities to support technology scale-up. Our multidisciplinary team has the depth of experience to work across all sectors, from energy to health to food and fibre. InnoTech Alberta offers you access to research talent, technical expertise, and unique facilities that can help accelerate technology development that serves both the private and public sector.

Here’s some more information about the position:

• Responsibilities include, but are not limited to the following:
• Act as the first point of contact for new client leads and guide them through intake and onboarding.
• Assess client readiness and connect them to programs, services, and ecosystem partners.
• Maintain accurate CRM records and ensure compliance with documentation standards.
• Collaborate with internal teams and partners to support client success and program alignment.
• Manage data integrity, generate reports, and contribute to process improvements and IT tool adoption.
• Coordinate special projects and foster relationships across industry, academia, and government.

Qualifications and skills we are looking for:

• Bachelor’s degree in Business, Engineering, Science or related field. Extend work experience may be substituted for education credentials if appropriate.
• Minimum 5 years in a business environment related to technology, knowledge-based industry or product development.
• At least 3 years in a client facing/support role.
• Minimum of 3 years experience in a research or early-stage venture-oriented environment.
• If you are familiar with investment readiness, including reviewing business plans, pitch decks and coordinating investor introductions.

Why Alberta Innovates?

We offer our employees opportunities to work on projects that will expand their skill sets while witnessing the visible impacts of their efforts. We value the development of our employees and create opportunities for working in capacities that allow new skills to be learned. We know that the wellness of our team is the most important part of our business, so we offer a strong benefits package, vacation starting at 3 weeks and paid time off programs to promote work-life balance.

The final candidate will be required to undergo a security clearance and provide credible references.

This position will be open until January 16, 2026. We will commence contacting those candidates selected for interview in January 2026.

Interested and qualified applicants are encouraged to submit a cover letter and resume to applynow@albertainnovates.careferencing the competition title and number in the subject line.

The personal information collected in application for this position is for recruitment and hiring purposes. This collection is authorized by section 4 (c) of the Protection of Privacy Act. 

ALBERTA INNOVATES IS COMMITTED TO THE PRINCIPLE OF EQUITY IN EMPLOYMENT AND ENCOURAGES APPLICATIONS FROM ALL QUALIFIED INDIVIDUALS. WE WISH TO THANK ALL APPLICANTS FOR THEIR INTEREST. HOWEVER, ONLY THOSE INVITED FOR AN INTERVIEW WILL BE CONTACTED.

Employment Status: Full Time, Permanent

Hours bi-weekly: 72.5

Classification: CB

Pay Grade: 08

Full Time Annual Salary: $69,603 to 87,069